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Certificate in Dispute Resolution (Intensive)

Description

Develop the mindset and skills to mediate conflict and achieve resolutions.

What you will learn

Gain a practical, modern education with a focus on high demand and emerging applications of mediation taught by Canada’s leading mediators. The Certificate in Dispute Resolution will prepare you to:
 
  • Mediate a variety of disputes (workplace, employment, civil, commercial, personal injury, healthcare, intergenerational, estate and community) by understanding codes of practice and standards of the mediation process.
  • Establish strong rapport-building skills to earn trust through active listening, effective questioning and development of a safe environment.
  • Apply an intersectional and trauma-informed lens to navigate systemic bias, colonial hurdles, power imbalance and equity disparity to offer access to justice to marginalized and equity-deserving persons/groups across cultures, faiths and belief systems.
  • Demonstrate and maintain neutrality, impartiality and non-judgment in dispute resolution processes.
  • Mediate challenging disputes using appropriate processes and tools, including shuttle mediation and caucusing.
The Intensive format of this program is eligible for OSAP funding. See OSAP Application Details.
 


COURSES

CSDR1100 Foundations of ADR and Mediation
CSDR1110 Complex & Interpersonal Dynamics in Dispute Resolution
CSDR1120 Conflict Management & Resolution in the Workplace
CSDR1130 Specialized Professional & Civil Applications of Mediation
 

Overview

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  • Institution: York University
  • Program type: Certificat
  • Language: English
  • Program Code: PR0071
  • Delivery Method: Entièrement en ligne/à distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.