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Foundations of ADR and Mediation

Description

This course will focus on the case management process, procedural skills, how to use interpersonal relationship skills, and the role of ethics as they pertain to the practice of mediation and dispute resolutions processes. The course is grounded in community mediation as the practical application by which to demonstrate theory and principles. It will cover key components of substantive knowledge, core training topics and role play to ensure foundational learning and practice is achieved. Students will learn the nature of conflict and a range of conflict management theory and principles as it pertains to being a practitioner in addition to information gathering, relationship skills, communications skills, problem-solving skills, professional skills and knowledge specific to ADR and mediation as it is used in interest-based mediation, as well as knowledge of ethical values and ethical decision-making. To ensure confidence and courage in facilitating mediation, students will be given time for practical application.  

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.

Overview

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  • Institution: York University
  • Level: University
  • Language: English
  • Course Code: CSDR1100
  • Delivery Method: Entièrement en ligne/à distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.