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Call and Conflict Management 1

Description

This course offers a comprehensive and practical approach to equip students with the necessary skills and knowledge to initiate and process emergency and non-emergency calls for service. Applying communication and interpersonal skills, students will develop the competence required to overcome conflict in an emergency call center setting.

Overview

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  • Institution: Loyalist College
  • Level: College
  • Language: English
  • Course Code: NSCS1002
  • Delivery Method: Entièrement en ligne/à distance

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