Building and Maintaining Customer Relationships
Description
In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.
Note: Check with the institution regarding start/ end dates, prices, and delivery method. These may vary according to the program, section, and/or semester.
Note: Check with the institution regarding start/ end dates, prices, and delivery method. These may vary according to the program, section, and/or semester.
Related Programs
Overview
- Institution: Conestoga College
- Level: College
- Language: English
- Course Code: OLRN1075
- Delivery Method: Entièrement en ligne/à distance