Medical Office Support Staff Certificate (Online)

This certificate can open doors into specialized environments. Your organizational, interpersonal and communication skills and your team player attitude will be great assets in a busy office where you interact with both professionals as well as a variety of clients.

Is this You?

As Medical Office Support Staff, your organizational skills and attention to detail will be in high demand. Your position will require administrative multi-tasking and interaction with different members of the medical community. You will also require outstanding customer service skills, even in the face of stressful situations.

Recommended skills and pre-requisites
Basic computer skills are expected of all participants, whether or not you are taking online courses.

Courses can be taken in any order unless a prerequisite is indicated.

Dual Certification
The Medical Office Support Staff certificate and the Hospital Nursing Unit Secretary certificate share some of the same core courses. Having completed one certificate, you can achieve dual certification by also completing the courses required of the other.

Mandatory Courses
(HLTH056) Medical Terminology
(HLTH126) Working and Communicating in a Medical Setting
(SOCI007) Behaviour Management & Crisis Intervention
(BUSN057) Medical Office Procedures
(HLTH058) Understanding Medical Tests for Medical Office Staff
(HLTH151) Essentials in Health Records Management
(HLTH152) Medical OHIP Billing
(COMP316) Medical Keyboarding

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to the program, section, and/or semester.