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Mediation and Conflict Resolution

Description

Details
Courses: Three required
Format: Online
Cost: $1,913 (requires registration in all three courses)
Admission: OPEN, no application
Completion Time: under 12 months
 
Minimize frustrations and draw out the best in others in conflict situations.
 
This certificate offers proven techniques and strategies to approach and manage different types of conflict situations. Learn how to identify needs and interests to solve problems rather than imposing solutions. Build confidence in your ability to respond to conflict in positive ways through practice exercises. Help your employees, coworkers, or clients resolve their differences through mutual agreement, in a timely and confidential manner.
 
Designed for
 
Leaders, managers, and career-motivated individuals who wish to improve this valuable skill set. Individuals looking to gain increased confidence in approaching and handling conflict at work, home, and in the community.
 
Required 3 Course(s)
ADRN6220 Conflict Management Foundations
ADRN6221 Resolving Conflict at Work
ADRN6222 Mediation
 
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.

Overview

Western University logo
  • Institution: Western University
  • Program type: Certificat
  • Language: English
  • Program Code:
  • Delivery Method: Entièrement en ligne/à distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.