Hospital Ward Clerk

CREDENTIAL: Confederation College Recognition of Achievement

PROGRAM CODE: 5055

AREA OF INTEREST: Health

LOCATION: Continuing Education

DURATION: Up to 5 years

Ward clerks play a vital role on the staff of a hospital, serving as a point-person for other staff, administrators, patients and visitors. The part-time Hospital Ward Clerk program helps you develop the strong communication and clerical support skills you’ll need to help manage the day-to-day tasks of hospital departments.

What you will learn

You learn to interact with medical professionals, hospital administrators, patients, visitors and many others entering and exiting hospital wards each day. You learn to respond quickly and sensitively to diverse needs in the fast-paced, often pressure-filled environment of a busy hospital. Functions include administrative, clerical and communications, greeting and directing incoming visitors, patients and staff, answering incoming calls and responding to inquiries. 
 

Program Requirements (for domestic students)

• 1. 19 years of age or older or
• 2. Ontario Secondary School Diploma (or equivalent) with courses from the College (C), University (U), University/College (U/C), or Open (O) preparation levels with Grade 12 English (E/C/U) Level.
• 3. or successful completion of the Mature Student Assessment.
• 4. or successful completion of the General Education Development Test (GED).
• 5. or appropriate credits from the Academic and Career Entrance (ACE) program - LBS level 5 Communications and LBS level 4 Mathematics.

Courses
           

• OL 402           Medical Terminology                                   
• OL 406           Medical Terminology II                                
• OL 420           Understanding Medical Tests for Medical Office Staff                           
• OL 424           Medical Conditions for Medical Office Professionals                            
• OL 425           Pharmacology for Medical Office Professionals                        
• OL 428           Understanding Surgical Procedures Medical Office Staff                     
• OL 441           Working and Communicating in a Medical Setting        

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OB OPPORTUNITIES:

Graduates may find opportunities in both private and public sectors in hospitals, long-term care homes, medical/doctor offices, group homes, senior housing, community services, health care agencies, and/or health support services.

Note: Check with the institution regarding start/ end dates, prices, and delivery method. These may vary according to the program, section, and/or semester.