The Emergency Communications Ontario College Certificate program provides practical training for individuals who are employed or seek to be employed in the public or private sector as a member of a team engaged in emergency communication services. Students learn the principles and skills necessary to react competently and effectively in dealing with the public and with emergency services personnel during routine and crisis situations. This knowledge, combined with practical case-based training, will give graduates the competencies, skills and confidence to perform in stressful situations.
Students must complete a field placement component in order to meet graduation requirements.
Agencies require students to have a clear police record to engage in field placement.
Admission Requirements
Grade 12 English, C or U-or-An acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the aboveMature Student Assessment for this program is available in the subject of English for the purpose of demonstrating proficiency in this required admission subject. For all other admission requirements, applicants must complete the required course(s) as listed above. For more information, please contact counselling@lambtoncollege.ca. Review the Mature Student Admission process.Academic admission requirements can be obtained through Academic Upgrading and the Pre-Programs at Lambton College.Course List - APCO Public Safety Telecommunicator (EMR-1003)
- Canadian Law and Provincial Legislation (LSA-2103)
- Computer/Keyboarding Skills I (CPT-1133)
- Crisis Intervention (LSA-2063)
- Customer Service and Ethics (PHL-1213)
- Emergency Management (EMR-1013)
- Interpersonal and Group Dynamics (PSY-1203)
- Business English Skills I (ENG-1244)
- Stress, Wellness and Nutrition (PED-1083)
- Field Placement (EMRF-1003)
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
