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Understanding the Value of Customer Success

Description

This first course is designed to get you up and running quickly. It is self-directed and will cover the history of customer success roles, how customer success contributes to the overall value of the business and will introduce the concept of customer centricity.  
 
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.  

Overview

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  • Institution: York University
  • Level: University
  • Language: English
  • Course Code: CSCS1000
  • Delivery Method: Entièrement en ligne/à distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.