en

Strategies for Fostering Client Loyalty

Description

Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
 
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.   
 

Overview

Durham College logo
  • Institution: Durham College
  • Level: College
  • Language: English
  • Course Code: CCSC1283
  • Delivery Method: Entièrement en ligne/à distance

Enrol Now

Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.