Managing Customer Service
Description
In this course, discover a number of dynamite methods to bring out your best and also do the same for the people you work with. Learn how to measure customer service and discover how to anticipate the needs of your customers. Explore how to evaluate your customers and what do to with that data. Learn to communicate, resolve complaints, and build long-lasting customer service programs.
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
Related Programs
Overview
- Institution: Conestoga College
- Level: College
- Language: English
- Course Code: MGMT1930
- Delivery Method: Entièrement en ligne/à distance