en

Driving Customer Value

Description

In this second course you will be introduced to the customer journey. Throughout the course you will advance your understanding as you learn about the different stages of customer interactions and you begin to connect customer needs with solutions provided by the business.  
 
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.

Overview

York University logo
  • Institution: York University
  • Level: University
  • Language: English
  • Course Code: CSCS1010
  • Delivery Method: Entièrement en ligne/à distance

Enrol Now

Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.