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Data Enabled Customer Success Strategies

Description

Knowing how to interpret and communicate data is key to success. In this final course you will learn how to effectively leverage data in your storytelling and integrate it into referrals, renewals, and retention strategies. You will learn how to evaluate different data to develop customer recommendations and to provide internal feedback.    
 
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.
 
 

Overview

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  • Institution: York University
  • Level: University
  • Language: English
  • Course Code: CSCS1040
  • Delivery Method: Entièrement en ligne/à distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.