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Communication and Customer Service

Description

Communication is foundational to positive interpersonal relationships in service based fields. Students apply their knowledge in the provision of excellent customer service. Through discussions, role-playing, and career activities, students gain the tools to communicate effectively with clients, co-workers, employees in other departments, management, external service providers and other agencies.
 
Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to the program, section, and/or semester.  

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Overview

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  • Institution: Algonquin College
  • Level: College
  • Language: English
  • Course Code: FOD5109
  • Delivery Method: Entièrement en ligne/à distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.