Business Analysis Tools & Techniques

Learn the tools, techniques and skills you need to succeed in business analysis. In this course, you'll discover how to define the scope, define requirements in user stories, prioritize stakeholder requirements in a backlog and provide the traceability essential to successful solution delivery. You will learn to play your part in designing solutions using process models and use cases, and specify the applicable data requirements, business rules, and non-functional requirements. In addition, you will deploy the performance demands of the business to your solutions using acceptance and evaluation criteria, and metrics and key performance indicators (KPIs.)

This course will teach you tools and techniques identified in the BABOK® Guide v3 and PMI Professional in Business Analysis (PMI-PBA®) content, allowing you to deliver more value to your organization.

Note: Check with the institution regarding start/ end dates, prices, and delivery method. These may vary according to program, section, and/or semester.