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Building and Maintaining Customer Relationships

Description

This course is intended to develop your understanding of customer service and the skills associated with understanding the needs of the customer, meeting those needs and fostering an environment that encourages customers to return. It will be of interest to anyone who works with customers, either internal or external, on a daily basis. Mandatory chats.     

Note: Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.

 

Overview

Loyalist College logo
  • Institution: Loyalist College
  • Level: College
  • Language: English
  • Course Code: BUSI8055
  • Delivery Method: Entièrement en ligne/à distance

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Disclaimer:
Check with the institution regarding start/end dates, prices, and delivery method. These may vary according to program, section, and/or semester.